Trust & Safety

The infrastructure your grants program can rely on

Budgets, funder data, board-approved language. Instrumentl secures 
your grant program’s institutional memory.

Safety badge

SOC Type II certified

SOC Type II certified

Our security program is independently audited every year.

User safety

Your data stays yours

Your data stays yours

Your grant drafts, proposals, and funder relationships are never used to train AI models.

Key

Encrypted & SSO-ready

Encrypted & SSO-ready

Data is encrypted at rest and in transit. SSO for the identity providers your team already uses.

Nonprofits that are 
trusting Instrumentl

How we protect your data

What’s in place for your peace of mind

U.S. Data Residency

All production data is stored and processed in the U.S. across AWS, Google Cloud, and Heroku.

Vulnerability Management

Automated scanning before every release. Multiple deploys per day with no manual gates.

24/7 On-Call

A dedicated on-call rotation handles security and reliability incidents around the clock.

Cyber Liability Insurance

We carry cyber liability coverage. If something happens, we're prepared to respond.

Accessibility

Independently evaluated against WCAG 2.2 Level AA. 75% of high-impact findings remediated since Q1 2025. Roadmap available on request.

Payment Security

Payments processed by Stripe. We never store credit card numbers.

 The details

Compliant where it counts

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Your data

We collect only what's needed to run the platform: names, emails, and the documents your team uploads. We don't sell it or share it beyond what's required to deliver the service. If you leave, your data is exportable and deleted on request.

Authentication

Sign in via secure password, Google, or SSO on qualifying plans — Okta, Google Workspace, or Microsoft EntraID.

Operations

If a security or reliability incident affects your account, you hear from us directly. No waiting on a status page.

Transparency

Privacy policy and terms are public. SOC 2 report, sub-processor list, and security questionnaire available on request. We don't share customer data with government agencies except as legally required. When we do, we disclose only the minimum and notify customers unless prohibited by law.

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Our Mission

Built by and for grant professionals

$1.1M Instrumentl users add $1.1M in annual grant revenue on average.

Meet the team