The challenges that nonprofits face in retaining their staff are serious, but they’re not insurmountable. By being aware of the challenges, you can take proactive steps to help avoid them in your organization.
Avoid Scope Creep
It can be incredibly tempting to try to chase every grant or solve every crisis in your community. After all, you want to make a difference!
But by trying to do everything, many nonprofits fail to do anything.
Their resources are so spread out that they are unable to make any measurable difference. They can’t fulfill their grant requirements, and they lose sight of their mission. If you’re chasing everything, your staff will quickly become burnt out, leading to turnover and contributing to the nonprofit worker shortage.
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You can avoid scope creep by having a clearly defined mission, strategy, and priorities. Lean on your Board of Directors to help keep you honest, and learn to stay no—or, at the very least, not right now—to help foster a healthy work-life balance for your staff.
Think of it like an air mask on an airplane. You can’t take care of others if you don’t first take care of yourself, so stay true to your mission. Your employees will thank you, and your reputation in the community will remain strong.
Have Clearly Defined Responsibilities
Roles that aren’t clearly defined can be incredibly frustrating and inefficient. It’s likely that multiple members of your team will be doing the same work at the same time, which is not a good use of anyone’s efforts.
So, how can you have role clarity?
- You can create a RACI matrix so everyone knows who is responsible, accountable, consulted, and informed for key projects.
- You can make sure job descriptions are accurate in a role’s responsibilities so there’s no confusion.
- You can get weekly status reports and identify opportunities for efficiencies in the moment.
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At the end of the day, the more clearly defined the responsibilities are, the more efficiently your nonprofit will run.
This is critical for any organization, but particularly those with limited resources. You don’t have the staff or money to waste on accidentally doing double work.
Promote Volunteerism
There are many clerical and administrative tasks that need to be done within an organization. However, no one said it had to be completed by full-time employees!
Instead, look to free up resources by leveraging volunteers. This is a great way to still get the work done but open up capacity from your full-time staff to do more mission-critical work.
What are some tasks that volunteers can do?
- Sort donations
- Call donors to solicit money
- Staff events
- File paperwork
- Support programming
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Volunteers are an untapped resource at many nonprofits, and while it is an investment to set up a program and oversee it, it will yield dividends in the long term.
You can promote volunteerism at your nonprofit by:
- Hosting pop-up events where people can volunteer their time as needed.
- Creating advisory councils, alumni panels, and other groups who can volunteer their time.
- Building corporate partnerships to source captive volunteers.
- Starting a community challenge to engage your constituents to get involved and make a difference.
The more creative you can get with your volunteer programs, the more engaged volunteers you’ll have!
Find Capacity Grants
The most financially stable nonprofits have a diversified funding strategy that features a mix of private and public grants, donations, earned income, and more.
‍Capacity grants can be used to set up the internal infrastructure that helps make all the magic happen. You can fund salaries, acquire resources, undergo training, and so much more. For nonprofits struggling with workforce shortages, capacity grants can be a gamechanger.